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Techie AW #2 in Stockholm
As I mentioned earlier, we had a CRM Techie AW at an hotel in Stockholm. It is now time again, so if you are a programmer, application consultant, architect or in some other manner work with Dynamics...
View ArticleCRM Gamified
Getting users, especially salespeople, to really use the CRM system is one of the most important parts of implementing a CRM system for an organization. There are numerous examples of CRM systems with...
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SharePoint as document management storage for Dynamics CRM
As many of you know Microsoft Dynamics CRM 2011 has a built in integration with SharePoint. As a former SharePoint consultant I have reviewed it to see how it looks, not only from a CRM perspective but...
View ArticlePresentation at Mircosoft Partner Day
A few days ago, I was part of the key note at the Microsoft Partner Day in Sweden. Together with Malin Dandenell at Learning Point, my colleague Rickard Norström and Atefeh Sebdani at Microsoft we...
View ArticleKonrad, my new colleague!
My company, CRM-Konsulterna, recently got a new addition in a great web developer by the name of Konrad Viltersten. He has many years experience of web programming using a large variety of techniques...
View ArticleAddress management
As I have been around to a couple of different companies using CRM, some of which have been implemented before I started working with them and some I have been with from the start there are some things...
View ArticleHow to become a Dynamics CRM Professional
Being an MVP for Dynamics CRM has many perks, one of the perks I appreciate the most is the very close relationsship that the Dynamics CRM MVP:s have with daily conversations on our favorite subject,...
View ArticleMore on the insecurity of cloud data
As I previously discussed in a guest posting at Software Advice, the legal aspects of cloud computing are interesting and an article recently in "Computer Sweden" (Swedish) again raised this issue with...
View ArticlePolaris/UR12 fully out
The new Microsoft CRM semiversion, called Polaris has now been released and has for online been in the processo of upgrades during the last couple of weeks.Today the server bits for UR12 which is the...
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Syncronizing with address books
One of our customers migrated from a custom made CRM system and their users were used to be able to select entire lists of user directly in Outlook and send emails to. As there is no good way of doing...
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Sending emails from a Queue with the email router
Using queues to receive emails is rather common and can be great for receiving emails from generic address like support@contoso.com. However, queues in Dynamics CRM can also be used for sending emails,...
View ArticleNice book about CRM Customization and Configuration
There are quite a lot of books out there about customizing and configuring Dynamics CRM, a quite recent one is written by a MVP colleague of mine Neil Benson, a nice British guy now days living in...
View ArticleNice licensing overview
Licensing issues are often complex when designing CRM solutions and I have strange attempted workarounds with proxy users and simlar and often the issue has been that the sales people have not had the...
View ArticleTechie AW Again!
Yet again we are holding Techie After Work here in Stockholm!I am afraid I am blogging about it a bit late this time as it is already this wednesday, the 20:th of march at Hotel Anglais in Stockholm...
View ArticleEmail Router WebDAV problems
A couple of days ago I was setting up the email router for a customer running CRM Online. I must say that I really look forward to the day when Microsoft retire this very strange product that in no way...
View ArticleErrors in Swedish translation
As many of you have been aware, working with the Swedish translation of Dynamics CRM, there are some annoying bugs. One of these has been around for quite some time, I think at least since CRM 3.0 and...
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Switching on and off appointment synchronization in CRM for Outlook
When using the mobile solutions, it is quite common to use a server-based CRM-Exchange synchronization software. There are several different products out there and the one I have the best experiences...
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Privileges for price list
Privileges regarding the price list entity has some interesting quirks to it as I found out working with it recently.Yesterday I was working together with Christian Högman at Midpoint trying to help...
View ArticleAs some of you might have noticed, that have been with this blog for a while, I am somewhat verbose, or in other words, I am not always very concise. This one of the reasons I have not joined Twitter...
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Considerations of email address in registering CRM Online
When setting up CRM Online, especially when doing it on an already existing Office 365 Environment, there are some things that you need to know that might not be that evident, so I thought I might...
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